Some simulated phishing campaigns might be in pending status longer than normal

Incident Report for Proofpoint Security Awareness

Resolved

This incident has been resolved.

Posted Mar 21, 2024 - 16:36 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 21, 2024 - 12:38 EDT

Identified

You might notice some simulated phishing campaigns might be in pending status longer than normal. If this is the case, please clone and resend the campaign which should fix the issue. This will likely only happen for campaigns that were created before Wednesday March 20th 4pm ET. A fix is being implemented right now.

Posted Mar 21, 2024 - 10:34 EDT

This incident affected: U.S. Environment (Simulated Phishing - U.S.), Europe Environment (Simulated Phishing - Europe), and Asia/Pacific Environment (Simulated Phishing - Asia Pacific).